Our Technology Suite
"The best referral management portal I have ever used" - Study Coordinator.
Our Patient RM Technology Suite is a custom built, proprietary software platform built solely around the unique requirements of clinical trials. An excellent portal for data entry, tracking, reporting and data management, it is a turn-key, easy to use and powerful solution that consistently receives great reviews from our customers. It is built as a secure platform compliant with HIPAA in the US and PIPEDA in Canada and ties all reporting into a single source regardless of what method is used for pre-screening.
We have an "uptime" of 99.94% which is considerably higher than industry standards and means virtually continuous service for our clients. Security of our systems is always top priority to protect both our ability to do our work as well as the privacy and confidentiality of our patients and clients.
We have an "uptime" of 99.94% which is considerably higher than industry standards and means virtually continuous service for our clients. Security of our systems is always top priority to protect both our ability to do our work as well as the privacy and confidentiality of our patients and clients.
Our Executive Team
We have a team that is on the front line serving our customers every day. They are well trained in matters of patient recruitment and are professionals at prescreening. They are trained to deal with all patient related things that we are called on to deal with relating to clinical trials. We all put a huge emphasis on treating all patients with respect and dignity. Out team believes that every patient should be treated professionally, especially when dealing with personal health matters, which can be uncomfortable for people. Our live agents are well spoken, and are native speakers, which is important when dealing with International projects.
Doug Jenkins
CTO
Doug is an IT expert with a passion for collaboration and entrepreneurship. Doug has been with Claire from the beginning, building the proprietary software, implementing the phone system and leading the technology direction for the company. Doug is a world class technology professional with decades of experience, much of it working for a multi-billion dollar energy company. Doug’s corporate technical expertise on the executive team is one of the reasons Patient RM is so powerful and secure yet so elegant and intuitive to use.
Geoff Marney
President & Managing Director, International Markets
Geoff is an International Business Executive with decades of experience. After returning from Heidelberg, Germany in 2016, where he headed up international business development for a cloud based medical software company, he joined Patient RM as the Managing Director of International markets. Geoff has become increasingly focused on the medical sector over the last five years is using that expertise to develop our Patient RM service offerings on a global basis.